DANIEL GOLEMAN
/Psychologist
Author of Emotional Intelligence · Optimal · Ecological Intelligence
Emotional intelligence is how you manage yourself and how you handle your relationships. Are you aware of what you're feeling? Can you use that awareness to handle emotions, to be positive, to be sure your upsetting emotions don't overwhelm you? This then helps you to tune into other people's emotions, to be empathic, and to put that all together to manage relationships well. It turns out that's what makes an engineer highly effective. I think it's what makes anyone highly effective.
